Version 2.0 · Last updated: 29 September 2026 · applies to OdaBookings subscriptions, not to guest bookings
Subscriptions are billed by Burhani Softech (GSTIN 26DEAPS5556G1Z9), trading as OdaBookings. Plan prices exclude 18% GST; a GST tax invoice is issued for every charge.
Every new property gets a 7-day free trial on the plan it chooses — Silver, Gold or Platinum — with no card. Nothing is charged during the trial. If you add a payment method and cancel before day 7, nothing is charged.
Monthly fees are billed in advance and are non-refundable for the current billing period. When you cancel, your access continues to the end of the paid period; no pro-rata refund is made for the unused part of a month.
Yearly fees are billed in advance at 10 months' price for 12 months. A yearly plan is refundable in full within 30 days of the first payment. After 30 days it is non-refundable: the plan runs to the end of the year you paid for and, if cancelled, does not renew.
Cancellation is self-service from Plan & billing in your dashboard — no phone call or email is needed. It takes effect at the end of the paid period: your plan stays fully active until then. After that the account is read-only for 7 days so guests already booked can still be served, and your data can be exported for 90 days before it is deleted.
Upgrades apply immediately with a prorated charge for the rest of the cycle. Downgrades apply at the next billing date; no partial refund is made for the difference in the current cycle.
If a payment does not go through, you keep full access for 7 days while we retry and remind you. After that the account is read-only for 7 days, and it is suspended on day 14 after the failed payment. Nothing extra is charged for the read-only or suspended period, and your data stays exportable for 90 days. Updating your payment method restores the account immediately.
If you believe you were charged in error (duplicate charge, incorrect amount, or a feature you paid for that did not work), write to odabookingsindia@gmail.com within 30 days and we will investigate and correct it with a credit note or refund where warranted.
Refunds go to the original payment method, by credit note against the GST invoice, within 5–7 working days of approval. We cannot refund to a different account or in cash.
